Need Help? Just Ask!
Chat with a Consultant
To open a Live Chat session with a Help Desk consultant, you can open a browser tab, or click the grey button across the bottom of every page of the wiki. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.
Schedule an Appointment
Office hours and certifications will be held weekdays by request during Fall 2020 and will be largely virtual due to COVID-19. Studio users encourage to attend office hours for mentoring and support from our staff. The average test takes approximately 15 minutes to complete and is based on topics covered in training sessions.
Work With Certified Studio Engineers
Work With Staff Engineers
Faculty and graduate students who would like to work on a recording project with one of the DMC's professional audio engineers, are requested to submit an Audio Recording Project Support Request Form. Note: Requests are closed for Fall 2020